Terms and Conditions

Effective Date: 01.07.2025

Welcome to UpTheDing.co.uk  @shoptheding  (“we”, “us”, or “our”). We are a UK-based sole trader business providing print-on-demand merchandise to customers located in the United Kingdom.

Please read these Terms and Conditions (“Terms”) carefully before using our website or purchasing any products. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

  • Business Name: UpTheDing.co.uk   @shoptheding

  • Business Type: Sole Trader

  • Owner: Alan Greenwood

  • Contact Email: info@uptheding.co.uk

2. Products

We sell merchandise (e.g., clothing, accessories, homeware) made to order via a third-party print-on-demand dropshipping service. Each item is produced specifically for you upon ordering.

Please note:

  • Colours and print placements may vary slightly due to the manufacturing process.

  • Images on the website are for illustrative purposes only.

3. Ordering and Contract Formation

When you place an order, you will receive an email acknowledging receipt of your order. This does not constitute acceptance. A contract is formed only when your payment has been processed and we confirm dispatch.

We reserve the right to reject or cancel any order for reasons including:

  • Product unavailability

  • Payment issues

  • Violation of these Terms

4. Prices and Payment

  • All prices are listed in GBP and include UK VAT (if applicable).

  • We accept payments through PayPal and major Credit and Debit Cards via our website

  • Prices are subject to change at any time but will not affect orders already confirmed.

5. Delivery

  • We deliver to UK addresses only.

  • Estimated delivery times are provided on a best-effort basis and may vary depending on production and shipping times.

  • Delays may occur due to factors outside our control (e.g., courier issues, supply chain disruptions).

6. Returns, Refunds, and Cancellations

Under the Consumer Contracts Regulations 2013, customers have the right to cancel orders for most goods within 14 days. However, this right does not apply to personalised or made-to-order items, including print-on-demand products, unless they are faulty or not as described.

Please read our Returns Policy here

7. Intellectual Property

All content on this website, including images, text, graphics, logos, and product designs, are the intellectual property of [Your Business Name] or its suppliers and are protected by copyright laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

We are not liable for:

  • Any indirect or consequential losses

  • Losses resulting from your use of or reliance on our website or products

Our total liability is limited to the amount paid for the specific order in question.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions or concerns, please contact:

Email: info@uptheding.co.uk

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